Compliance & AML
Know-your-customer, anti-money-laundering and sanctions controls built to institutional standards.
We operate as a registered investment adviser and maintain the licenses required to service private, corporate and institutional clients in more than 30 jurisdictions. All client-facing entities are subject to periodic examination by their home regulator and to independent financial audit.
We maintain a written AML program overseen by a dedicated MLRO. The program includes risk-based transaction monitoring, sanctions screening against consolidated OFAC/UN/EU lists, suspicious-activity reporting and continuous staff training. On-chain analytics from institutional-grade providers are applied to every incoming and outgoing digital-asset transaction.
We do not accept clients resident in, or citizens of, jurisdictions subject to comprehensive sanctions or where local law prohibits the services we offer. The current restricted list is maintained by the compliance team and reviewed monthly. If you are unsure whether we can service your jurisdiction, please contact us before opening an account.
Formal complaints should be sent in writing to compliance@example.com. We acknowledge complaints within two business days and provide a substantive response within twenty. If you are not satisfied with our response, you may escalate to your local regulator or ombudsman.